Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Appointment Only
  • Sun Appointment Only

ENERGY GUIDE

Before shopping for HVAC equipment, Carolina Air Services of Raleigh would like you to understand how to compare the energy required by different appliances. Here is some information for consumers to use when shopping for energy appliances.

This information is courtesy of the Federal Trade Commission.
http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea14.shtm

Energy Guidance: Appliance Shopping With the EnergyGuide Label

If you've shopped for appliances, you've seen the bright yellow EnergyGuide label. Recently revised so it's easier to use, the label tells you how much energy an appliance uses.

The Federal Trade Commission (FTC), the nation's consumer protection agency, wants you to know that the EnergyGuide label can help you compare the energy use of different models as you shop for an appliance. The more energy efficient an appliance is, the less it costs to run, and the lower your utility bills. Using less energy is good for the environment, too; it can reduce air pollution and help conserve natural resources.

So, where do you begin? Start by getting to know the EnergyGuide label - the sample below explains how to use the label as you shop.

How to Use the EnergyGuide Label Energy Guide

Q&As:

Do all appliances have EnergyGuide labels?

These do: clothes washers, dishwashers, refrigerators, freezers, water heaters, window air conditioners, central air conditioners, furnaces, boilers, heat pumps, and pool heaters.

These don't: televisions, ranges, ovens, clothes dryers, humidifiers, and dehumidifiers.

Is it safe to assume the estimated operating cost is close to what I'll actually pay each year?
No, it really is just an estimate. The cost on the label is based on a national average price for electricity, while your rate depends on where you live. And how much electricity the appliance uses depends on how you use the appliance.

What if there's no EnergyGuide label on an appliance?
Check to see if it's hanging inside - some manufacturers display it that way. If a label is missing and the retailer can't help you, visit the manufacturer's website. Or, look to see if a retailer selling the appliance has posted the label online.

Are all EnergyGuide labels the same?
No, EnergyGuide labels are a bit different for some appliances. For example, furnace labels don't have operating costs, and dishwasher labels have two costs - one for consumers who use an electric water heater, and one for those who use a natural gas water heater. Still, all EnergyGuide labels give you a way to compare the energy use of similar appliances.

Are the national average electricity cost and the cost range always up-to-date?
Both are updated every five years. While this helps manufacturers to all base their estimated costs on the same electricity rate and usage patterns, it means that the rate used for EnergyGuide labels won't always reflect actual electricity prices at the time. It also means it's possible a newer model's operating cost won't be reflected in the cost range; however, the model would still have its own EnergyGuide label.

How can I find out more about the ENERGYSTAR program?
To earn the ENERGYSTAR, a product must meet strict energy efficiency guidelines set by the Environmental Protection Agency and Department of Energy. To learn more, visit www.energystar.gov.

For more information, visit ftc.gov/appliances.

The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

Energy Star Tax Credits

What Our Customers Are Saying

Derek and Blake did fantastic in finding the minute leak on the copper joint on my 2nd floor HVAC. I know by discussion with Derek that he would have replaced the outdoor HVAC unit if they could not find the leak at no cost to me. That is highest form of trust, truth in advertising and honoring the warranty. I also told Derek that my June electric bill had a very large drop in cost due to the two new HVACs compared to the May bill. Thanks for all!


-Dave and Valerie Shunk

We have been clients of Carolina Air since 2018 and have found them to be prompt, knowledgeable & professional with each visit - especially our technician Blake. He is always willing to share his knowledge & expertise with us to help us better care for our unit. We would highly recommend them to anyone looking a good, reputable company to service their heating & cooling units. Best regards,


-Bob & Kathie Laufhutte

I am appreciative of prompt, reliable and thorough service with a very personal touch. Blake was patient did not appear rushed during his visit with us. I also greatly appreciated the flexibility I have been offered in scheduling future service. With other companies, I felt I was being taken advantage of but certainly do not have that sense with Carolina Air.


-Bob Doud

I thought I had a thermostat problem but Blake quickly analyzed what I had observed on the thermostat and went to check the HAVAC outside. In approximately two minutes he found the problem: a contactor had burnt out. My thanks to Blake House and Carolina Air!
Update: I called in Thursday morning (21 Dec) and asked if Blake House could stop by Friday because the thermostat was not working correctly. Blake texted me during the day (Thursday) and said he would stop by after his last call! Blake stopped by at 6 PM Thursday night and installed a new thermostat. The HAVAC is now providing amazing heat! My thanks to all!


-Dave Shunk

Blake was the tech that came out to our home and he was nothing short of a courteous professional- exactly what you would want from this type of service. He listened carefully to each of our concerns and answered all of our questions. He also went above and beyond to address the issues we had. I couldn't recommend this company and Blake more.


-Kyle Clifton

We finally found a great HVAC company we can trust. Blake came out on a Saturday and was so detailed. He explained the exact problem and how to fix it. He was very professional and courteous. We will be purchasing a maintenance plan to ensure our system is functioning at it's best ability. Thanks Ryan for reaching out and sending Blake out. He was the BEST!


-Melody B.

My wife and I are extremely happy with Carolina Air Services. Tracy and his team have been providing semi annual service for us as well as emergency repair services for many years. We recently had them replace two 20 year old HVAC systems with modern, updated equipment. This installation was not a simple replacement. It involved relocating both the indoor furnaces and outdoor units to accomplish some other goals that we have. All of Carolina Air Services team members were polite, respectful and most importantly knowledgeable. The job was completed quickly with no interruption in heat or cooling. We give them our highest recommendation!


-Gary K.

Tracy and his team are an excellent team to do business with. They treat you with awesome respect and kindness. They are very patient with you while answering your questions and addressing your concerns. They will do their best to fix the issue at the best rate possible. They guarantee their work.


-Lisa L.

We required service to our furnace during the extreme cold this past winter and as it turned out a replacement of our unit. Tracey and his team were able to perform the replacement in 24 hours, doing an excellent job and upgrading us to a newer more efficient product. I would recommend them for their knowledge, work ethic and excellent customer service.


-Judy K.

I have called Tracy 3-4 times over the last couple years when my AC wasn't working properly and he has always respoded quickly. He and his team are always polite and do a good job! They are honest! It is so nice to work with people that I can say this about. Thank you Tracy and guys for helping me again!


-Cheryl V.

Yesterday I was melting! Today I'm cold! Thanks to Tracy Wood and Carolina Air Services! I will only use Tracy and his awesome team for any and all of my heating and cooling needs! Hands down--the nicest, fastest, most reliable, reasonably priced, and trustworthy service in the Triangle! Thank you!


-Dutchess M.

The installation works as advertised. Nice to get something done that doesn't need a call back or two. Great job.


-Lowell Bonnett

Tracy and his team were the best. They came quickly within an hour on a hot Saturday. They fixed my air conditioning problem quickly and were professional and pleasant the whole time. It was one of the best service calls I have ever had. Thanks


-Warren Briggs

Called Tracy on a Sunday morning at 10am and he was at my house at 1015am. He had the A/C fixed within 20 minutes. Very professional and punctual. I will recommend you and your company to everyone that I can. Thanks again.


-Bradley Macey

Tracy and his team provide fast and quality service at a fair price. We had our AC break down on July 4 th and were pleasantly surprised that they were able to come out to repair our AC on a holiday. Tracy returns calls promptly and shows up when he says he is going to. I have used him twice now and been very satisfied both times.


-Ivan Tseng
  • Wake HBA
  • Home Advisor Screened & Approved
  • Air Conditioning Contractors of America (ACCA)
  • Goodman Manufacturing
  • Fujitsu Elite Contractor


  • Call Us For Service: 919-422-9922